Driving innovation in credit approval: our impact on a global financial institution through low-code solutions
Client:
Global financial institution
Financial Services
Service:
Professional Services

The opportunity
The global credit approval process at one of the world’s largest financial institutions was burdened by a fragmented IT landscape and outdated manual workflows. Data systems lacked integration, leading to inefficiencies, errors, and delays in critical operations.
The organization needed a scalable, efficient solution to optimize the end-to-end credit approval journey while automating manual processes. Their goal was to deliver a user-friendly application powered by low-code technology to transform the credit approval ecosystem.
Our Approach
At Brainboss we thrive on tackling challenges that demand innovation and precision. For this project, we implemented a comprehensive strategy that redefined the credit approval process:
- End-to-end automation: We created an efficient, automated workflow that streamlined every aspect of the credit approval process, from prospecting and deal origination to loan calculations, engagement, application, and approval.
- Centralized front-end interface: A single, user-friendly tool was developed to integrate all data sources and provide seamless access for credit analysts, risk officers, and administrators.
- Redesigning ways of working: We collaborated with stakeholders across departments to strengthen and redesign workflows, enabling smoother collaboration and alignment.
- Operational excellence: By optimizing processes, we improved data quality, shortened turnaround times, and ensured higher operational efficiency.
- Deployment of low-code technology: Leveraging the agility of low-cplatforms, we delivered a scalable, future-proof solution quickly and effectively.
Our Impact
The transformation yielded exceptional results, demonstrating the power of innovation and collaboration:
- Significant cost savings: Outdated applications were decommissioned, resulting in annual savings of €800,000 in licensing and maintenance costs.
- Global rollout in record time: The new application was rolled out globally within just one year of development, ensuring rapid value delivery.
- Enhanced user adoption: The global user population was comprehensively trained and supported, resulting in high adoption rates and satisfaction.
- Improved efficiency and accuracy: Automation eliminated bottlenecks, improved data quality, and enabled faster credit approvals, helping the institution meet customer needs with agility.
Driving digital transformation in financial services
This case exemplifies our expertise in using innovative technologies like low-code to address complex challenges. By digitizing and optimizing processes, we help organizations achieve unparalleled efficiency, reduce costs, and scale operations globally.
We don’t just build solutions; we enable lasting transformation by equipping businesses with the tools and processes to excel in competitive markets.